SHIPPING

Shipping Policy

All orders are final and non-refundable once placed.

Our weekly ordering window opens on Thursday and closes on Friday at 7:00 PM. All orders placed during this window will ship the following Tuesday.

Please plan accordingly when placing your order, as all items are prepared fresh and shipped according to our weekly shipping schedule.

Once your order ships, tracking information will be provided when available. Please allow time for your package to arrive, as delivery times may vary depending on the carrier and destination.

We are not responsible for shipping delays caused by the carrier, weather conditions, or other circumstances beyond our control. Once a package has been handed over to the shipping carrier, delivery is outside of our control.

Please double-check your shipping address at checkout. We are not responsible for packages delivered to an incorrect address provided by the customer.

Because our products are made fresh, we cannot guarantee product quality if a package is delayed in transit due to carrier issues or is not retrieved promptly after delivery.

If you have any questions about your order or shipping, please send us an email: info@luxecookieco.com

We're happy to help!